LOCKTON vacancy search engine

Employee Benefits Administrator (Manchester)

Job details

General information



Vacancy location


UK, North West, Manchester

Vacancy details


Lockton is the world’s largest privately held independent insurance broker. Their focus is to provide their clients with the best in risk management, insurance and employee benefits consulting.

The Lockton Employee Benefits division deliver Employee Benefits insurance programmes to corporate clients. As a result of continued growth, the Manchester team have an opportunity help support the delivery of an exemplary service to clients in all aspects of health and risk benefit activities, both domestic and international.

The products this encompasses include Group Life, Private Medical Insurance, Income Protection, Cash Plans, Travel Insurance, Employee Assistance Programmes and Critical Illness). 

The Manchester Employee Benefits hub has been established to support Lockton’s SME clients and this role is an excellent opportunity for a professional administrator to develop their skills and experience in a more specialist, technical environment.

Suitable candidates will have proven professional administration experience either from Insurance/ Employee Benefits or another professional services industry. 

Within the role, your key responsibilities will include but not be exclusive to:

·Provision of administrative support in accordance with the agreed service level agreements

·Request quotes to add new joiners to policies

·Obtain policy information from insurers to support the Account Manager with scheme renewals/onboarding of new policies

·Work with Account Managers to complete scheme specifications, obtain/audit data and request/produce quotations for market reviews/new business

·Liaise with insurers and clients as required

·Ensure the Lockton database is kept up to date with client/policy changes

·To track, manage and maintain a medical underwriting database for clients, and update clients on regular basis, as required

·Recording of claims on all protection policies

Candidate Profile

Suitable candidates for the role will need to demonstrate:

·Ability to communicate effectively and professionally, both verbally and in writing, with clients, insurers and other associates, and build on these relationships

·Ability to manage time effectively focusing on priorities, targets and deadlines, working at pace without compromising quality

·Attention to detail and accuracy of all outputs

·Excellent organisational skills

·Analytical and problem-solving skills, including research and investigation

·Knowledge of Microsoft products (Word, Excel, Outlook)

The entrepreneurial culture of the Lockton business is reflected in empowering their associates to act quickly, learn fast and provide the right solutions for their clients.