Junior Relationship Manager

Job details

General information



Vacancy location


UK, South East, London

Vacancy details


Lockton is the world’s largest privately held independent insurance broker. Their focus is to provide their clients with the best in risk management, insurance and employee benefits consulting.

The entrepreneurial culture of the business is reflected in empowering associates to act quickly, learn fast and provide the right solutions for their clients.

Lockton currently requires a Junior Relationship Manager to join our Market Management Group

Working in this high profile team you will be responsible for supporting the account management of a portfolio of insurance carriers.

Working in support of a Senior Relationship Manager, your remit will include the following areas-

  • Involvement in monthly Meetings (preparation, attendance, notes & actions) Quarterly Reviews (more formal with minutes) Annual Review (usually as part of Renewal Exercise) Ad-hoc meetings as required to support Focus Areas Maintenance of Action Tracker.
  • Stewardship Reports (input into design, question set, 'deep-dive areas', 1-2-1 meetings. Checking of initial & final drafts, delivery to carriers and follow- up meetings to discuss findings and agree remedial actions).
  • Assist in producing quarterly MI carrier reports
  • Be the point of contact for general trouble-shooting & problem solving.
  • Provide input into design of Services (what else can we do / charge for - what are our competitors offering which is of real benefit to our insurer partners?)
  • Participate on contract negotiation including liaison with carriers/and Lockton's own Legal & Compliance teams
  • Attendance at events, dinners, lunches etc. (note, this isn't just a 'red-coat role'. It's a very fast paced, hands-on role. We don't have a huge number of people we can hand-off work to, we are very self-sufficient and there's lots of real work to be done).
  • Ad-hoc requests for assistance from around the business (note, unlike our competitors, Lockton have not split Insurer Relationship Management from Broking and the MMG team are seen as a one-stop-shop for all things market related)
  • The team are supported by 20+ Partners in the business (mainly London) on various accounts and they will need to be prompted, coaxed, reminded etc.

Candidate Profile

Suitable candidates for the role will have excellent numerical proficiency coupled with the ability to interface effectively with both internal external parties. You may have graduated recently or already have a basis of experience in insurance.

Lockton attract the best professionals to come and work with them who are excited by their unique culture that values respect, ethical, moral and caring approach, in fact their associates are their greatest asset.