The AI Governance Manager will play a pivotal role in shaping and nurturing our organization's approach to responsible AI innovation. This position champions the integration of ethical standards and transparent practices into our AI solutions, guiding collaborative efforts to ensure alignment with regulatory guidelines and fostering trust both internally and externally. As a key advocate for thoughtful AI deployment, the AI Governance Manager will empower teams through education, thoughtful risk assessment, and proactive governance strategies, contributing to a future where AI technologies enrich lives responsibly.

The role’s primary objective is to create and maintain a structured approach to implementing and managing AI technologies within the Lockton Group, balancing innovation with ethical responsibility, compliance, and risk management. This involves establishing and enforcing governance frameworks, ensuring compliance with global legal and regulatory standards, mitigating risks such as bias and, and promoting transparency and accountability in AI decision making processes.

Key Tasks and Responsibilities

• Partner with business and technology owners on new AI capabilities as they work through the path from “lab” to “production”.

• Create, maintain and support the implementation of Group-wide AI governance frameworks and, alongside the Legal, Risk, Compliance, and Corporate Secretary team, relevant policies and procedures.

• Perform due diligence on the AI tools or systems (whether owned or made available through a third-party vendor) to be used by the Company to understand their compliance with local, national, and international regulations and industry standards.

• Identify and assess potential risks related to AI models, including biases, fairness, inaccuracies, intellectual property, and ethical concerns.

• Develop strategies to address AI related risks.

• Partner with internal Information Security function to ensure that AI systems are secure, with proper safeguards against data breaches, adversarial attacks, and misuse.

• Work closely with stakeholders to align AI strategies and governance practices, from AI tool onboarding/implementation through internal/external use of AI output, with broader organisational objectives.

• Engage with regulators, policymakers, and industry bodies to stay informed about AI regulations and governance standards.

• Assist with onboarding and maintenance of third-party vendors to support compliance with legal and regulatory AI requirements.

• Advise on implementation of data management policies and standards for AI systems.

• Develop and deliver training programs on ethical, governance and use of AI technologies.

• Prepare management reports on AI governance activities

• Significant experience in AI governance, data privacy, compliance, or related areas, with a strong understanding of AI technologies, ethical principles and regulatory frameworks.

• Experience working in cross-functional teams and influencing stakeholders across different levels of a global organization.

• Strong understanding of AI and data privacy/security regulations and standards, such as US state-specific AI rules and regulations, OECD AI Principles, EU AI Act, GDPR, HIPAA, AI ethics guidelines, and industry-specific privacy and/or data governance compliance requirements.

• Proven ability to identify and manage AI related risks, including algorithmic bias, data privacy concerns, and model security vulnerabilities.

• Experience in developing and implementing governance frameworks for AI systems, ensuing compliance, security and risk management.

• Strong attention to detail and a passion for ensuring responsible AI deployment.

• Proactive mindset, with the ability to anticipate challenges and propose solutions.

• Strong sense of integrity and commitment to upholding ethical standards in AI development.

• Proven ability to be flexible and adaptable to an ever-changing environment.

• Ability to build effective and positive business relationships and deliver solutions to stakeholders.