• Provision of the day-to-day servicing of a client’s insurance programme to support retention and development of the business.
• Placement of insurances for clients in accordance with Lockton strategy.
• Effective and timely management of all renewals to ensure completion by the due date
• Obtain quotations both for new and renewal business.
• Preparation of market and client documentation
• Provision to the client of policy documentation in accordance with regulations and in line with Lockton procedures.
• Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.
• Prompt and accurate resolution of accounts queries.
• Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner.

• Previous experience as an Account Handler within a marine insurance brokerage is preferred.
• An understanding of the relevant classes of business.
• An understanding of the general, Legal principles of insurance.
• An understanding of risk management concepts and when these are useful to clients.
• An understanding of insurer products and specialisms.
• Ability to broke and service the insurance needs of clients.
• Ability to prepare a broking presentation that accurately reflects the cover required and meets the clients' demands and needs.
• Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.

This position works closely with Account Executives to support the overall management of client relationships, ensuring efficient handling of policies, documentation, and service delivery across all aspects of the marine insurance portfolio.