Due to continued successful growth, we are hiring for a Construction Account Handler to join our Construction team in London.

As a Construction Account Handler, you will be responsible for providing day-to-day service delivery to a mixed portfolio of UK Construction clients and projects.

You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts.

Role responsibilities will include:

• Provide day to day servicing of a client’s insurance programme to support retention and development of the business
• Research, prepare and present renewal reports to account team in accordance with the renewal report process
• Obtain quotations both for new and renewal business
• Prepare market presentations
• Effectively manage the credit control processes, actively track premium payments and pursue uncollected premium, promptly escalate in line with credit control process
• Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction
• Diligently check policy documentation in accordance with regulations
• Effectively respond and manage with queries including but not limited to changes in cover and risk
• Identify the risk exposures and advise on insurance and risk management solutions in consultation with the account team.
• Provide management information as requested
• Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts

• It is essential that candidates have construction experience.
• Candidates should have strong technical knowledge of not only construction risks but also experience of associated casualty lines of business.
• You will possess excellent communications skills and the ability to attend external client meetings when required.
• We are looking for someone that has the energy and appetite to learn and proven can develop and progress within our business
• This is predominantly an office-based role with training and study support offered

Lockton is the world's largest privately held independent insurance brokerage. Since 1966, our private ownership has allowed us to serve our clients, nurture our people, and give back to our communities in ways other companies simply can't. We're passionate about helping you achieve your ultimate potential. If you believe in providing excellent client service, supporting community initiatives, and being part of our caring culture, then you belong here.