The purpose of this role is to support the service delivery of client accounts across the People Solutions practice.

Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.

Key Tasks & Duties

• Supporting major multiline client delivery, whilst managing a portfolio of own clients as a technical & trusted advisor, ensuring client retention
• Understand clients benefit requirements and provide advice on insurers services, coverage and pricing
• Deliver day to day servicing to support retention and development of the business
• Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
• Support the broader development of insurer relationships
• Ensure compliance requirements and internal controls are fully met
• Oversee delivery of claims and underwriting activity
• Co-ordinate the use of other Lockton specialist teams where required

·       CII Qualification - GR1 & IF7 required, Cert preferable

·       Proven experience in UK mid/large corporate benefit broking & consulting environment

·       Principal focus on healthcare and group risk insurances (ideally both)

·       Exceptional client relationship skills

·       Ability to manage time effectively focusing on priorities, targets and deadlines

·       Good critical thinker and able to distil complex issues down into clear, actions

·       Demonstrate a desire to learn, a proactive approach and ability to research information
 

Why Lockton?

At Lockton, you'll be part of a people-first, entrepreneurial business where your ideas, development and success matter. As the world's largest privately owned insurance brokerage, we combine global opportunities with a culture built on collaboration, trust and long-term relationships.

Alongside a competitive salary and benefits package, you'll have the opportunity to grow your career, make an impact and help shape the future of our business.