Lockton Re helps businesses understand, mitigate, and capitalize on risk. We’re pushing the reinsurance industry forward with smarter solutions that leverage new technologies – delivered by people empowered to do what’s right for clients. Our success has seen the business grow to a headcount of more than 500 associates across 23 locations globally.

We’re Lockton’s reinsurance business, part of the world's largest privately-held insurance broker. Fierce independence frees us to deliver an exceptional client service experience, unencumbered by pressure from financial markets, geographical divides or silos, or conflicts of interest between organisational goals and our clients’ needs.

As we continue to grow, we are strengthening our Marine Binding Authority business and are seeking a Client Services professional with proven Marine binders experience to play a key role in its development. This is an opportunity to join a collaborative, high-performing team where your technical expertise in binding authorities will be valued and where you can directly contribute to the growth of a specialist and evolving area of the business.

Role Responsibilities:

This is a varied Client Services role in a multi-disciplined technical processing team focused on Lockton Re’s Marine Binding Authority business. Some of the key tasks and responsibilities include but will not be limited to the following:

Processing & Claims

·       Reviewing both new and existing binders

·       FDO (For Declaration Only) presentation

·       Premium & Claims bordereaux processing to bureau and non bureau

·       Binding Authority Claims handling

·       Proactively resolve coverage and accounting-related queries, ensuring there are no delays in current or future transactions

·       Maintain timely accounting to client and underwriters

·       Experience covering various lines of business,

·       Converse with client and underwriters on a technical level

·       Candidates need to be able to work independently, managing priorities and supporting team colleagues to ensure customer satisfaction

·       Excellent technical knowledge of the Lloyd’s and or Company Reinsurance market

·       Demonstrates a solid understanding of query handling with Velonetic, including investigation and resolution.

·       Ability to accurately interpret and apply varying tax structures across accounts

·       Actively builds relationships with team, internal and external clients

·       Identify client’s individual requirements and work alongside them to achieve the best possible outcomes

·       Participate in client and reinsurer meetings as required

Broker Support

·       Debroke

·       Risk sign down

·       Prepare and maintain account statistics

·       Provide support in the overall servicing of the client’s account and retention of business

·       Use Electronic methods throughout full process 

Successful applicants will ideally have prior relevant reinsurance experience in a Client Services position aligned to Marine binding authorities and be able to evidence experience in the following role requirements:

·       Demonstrate ability to instil confidence with clients so that the client looks to you and to Lockton Re as more than just a reinsurance broker, but as a partner in business.

·       Ability to compile, analyse and interpret financial information and data to facilitate decision making.

·       Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.

·       Professional and tactful negotiation and persuasion skills to achieve objectives.

·       Proven problem-solving skills, including the ability to resolve unusual and complex issues and then devise actionable solutions.