Lockton Professional Indemnity

Lockton PI are passionate specialists who empower businesses to get the most out of professional indemnity insurance. We understand the challenges and trends affecting our client’s business and have the freedom to find innovative solutions that meet their exact needs. We are sector specialists who think fast, connect dots and keep client’s ahead.

We have the freedom to put client’s first and the power to make an impact. As the only truly independent broker of our size in the market, we don’t have shareholders or investors which means our client’s are our number one priority.

Broker Support Associate Role – What is involved?

The Broker Support Associate is responsible for providing comprehensive administrative and operational support to brokers, ensuring efficient processing of renewal documentation, communication with clients, and maintaining a high standard of service delivery. The role requires strong organisational skills, attention to detail, and the ability to work collaboratively with multiple stakeholders.

This is a 12 month Fixed Term Contract that can be based from Edinburgh, Bristol, London or Manchester. Due to the technical nature of the role and training required this role would be based from the office 5 days per week for the first 3 months of the contract.

What are the typical responsibilities as a Broker Support Associate?

• Assist Brokers in the preparation and processing of client documentation and renewal invites.
• Maintain and update client records on assured for broking system, ensuring compliance with Lockton procedures and regulatory requirements.
• Support brokers with client queries, providing information and resolving issues promptly.
• Monitor and track the status of pending tasks and follow up with relevant parties to ensure completion.
• Prepare reports, terms letters and presentations for brokers as required.

What skills and experience would we like you to have?

• Previous experience in an administrative or support role will be beneficial.
• Experience of working in the Insurance industry will be beneficial.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to maintaining high standards.

What can we offer you?

Lockton is the world’s largest independent insurance broker.

What makes Lockton stand apart is also what makes us better; independence.

Lockton’s private ownership empowers it’s 10,750+ Associates doing business in over 140 countries to focus solely on clients’ risk and insurance needs. With expertise that reaches around the globe. Lockton delivers the deep understanding needed to accomplish remarkable results.

Our 97% client retention rate speaks for itself.

For the last nine consecutive years, Business Insurance magazine has recognised Lockton as a ‘Best Place to Work in Insurance’ – an achievement we are immensely proud of!