The role holder will gather functional and non-functional requirements ensuring as-is and to-be states are captured, guiding the business to think from the perspective of a once in a decade opportunity to mould and build something fit for today and the future.

The project will see a team specifically formed to execute of which the business analyst is the first.  They will partner with the internal application development team and business personnel in this critical and key initiative and align to the standards of our Project Management Office.

Key Responsibilities 

• Facilitating requirement workshops / meetings with key resources at all levels, documenting key decisions, issues and opportunities

• Research business processes, providing recommendations to management; identifying, understanding, developing and validating business needs

• Produce functional and non-functional requirements and supporting documentation

• Endorse business requirements with an emphasis on collaboration, delivery, and a focus on the tactical and/or strategic goals of the project and the business

• To review and identify opportunities to optimise current business capabilities and processes and drive efficiencies

• Take a lead role in the project throughout the full project lifecycle from definition of business needs through to solution fulfilling the defined requirements

• Support implementation and quality assurance activities to ensure solutions meet expectations and business requirements

• Analysing business structure to determine how it operates and determine its objectives

• Always having the business user and the experience of our customers/clients (if applicable) in mind

• Support the business throughout the project life cycle with emphasis on the testing phases

• Be an active advocate for change and bring your knowledge of best practise in business analysis to help progress the teams’ continual improvement

Requirements:

Essential:

• A solid understanding of the insurance industry

• Demonstrable experience as a high performing Business Analyst

• Experience of working on Technology projects

• Effective communicator with internal stakeholders (at all levels) in the business, understanding their needs

• Strong ability to analyse business needs and translate into business user requirements

• Skilled at performing business process and gap analysis with the ability to identify opportunities for process optimisation

• Excellent verbal and written communication skills

• Flexible and adaptable with experience of working to tight/changing deadlines

• Delivery and detail focussed when implementing changes to support business requirements

• Can do attitude (no job is too small or too big) with the ability to work on your own or as part of a bigger team

Desirable:  

• Insurance Broker experience

• Experience of platform re-writes, integrations, automations and use of AI/(G)AI

• Experience of Target Operating Model design/rollout; system implementations; general business change

Reporting into the Head of IT this placement is for a specific project relating to the re-write of a complex platform within one of our strategic business units.