You are here : Home › Vacancy list › Job details
Middle East / North Africa, Dubai, Dubai
Hybrid
Middle East/North Africa
Lockton - Experienced Professional
Digital Analyst
Purpose of the role
As a Digital Analyst, you will play a pivotal role in bridging the gap between business needs and digital solutions. You will be responsible for analysing digital processes, identifying improvement opportunities, and translating business requirements into actionable insights and recommendations. By collaborating with various stakeholders - including function owners, business units, IT teams, and management - you will ensure the successful delivery of digital solutions that drive operational efficiency and align with overall company objectives.
Your Responsibilities
Business Process Analysis and Optimization
Work closely with department heads, product owners and business stakeholders to analyse current business processes, workflows, and systems within the insurance brokerage operations.
Identify inefficiencies, bottlenecks, and opportunities for process improvement across underwriting, claims, client services, and operational functions.
Requirements Gathering and Documentation
Stakeholder Engagement and Communication
Data Analysis and Reporting
Solution Design and Implementation Support
Change Management and Training
Required Qualifications
Experience
Technical Skills
Industry Knowledge
Preferred Qualifications
Education
Certifications
Soft Skills
#LI-YK1
About Lockton MENA
Headquartered in Dubai (UAE), with 400+ associates providing (re)insurance and people solutions, we have strength in handling major corporate clients in UAE and throughout the region. Offering innovation in our solutions, we service clients across the Middle East, North Africa and Pakistan customising the best protections for them.
Lockton MENA was the first broker to achieve its own Lloyd’s Broker license in the Middle East and holds an exclusive global partnership with the Chartered Insurance Institute (CII) under the International Professional Partner Firm (IPPF), demonstrating high professional standards and best practices, that distinguish the company among its peers in the industry.
From our headquarters in Dubai, Lockton MENA has expanded operations into the UAE, Egypt, Jordan, Morocco and Oman.
Full Time Permanent