We are seeking a highly skilled and experienced Relationship Manager to join the Lockton Market Management Group, a high profile team at our well-established insurance brokerage.

As an Insurer Relationship Manager, you will be responsible for maintaining and expanding relationships with insurer partners, ensuring effective carrier management, and delivering exceptional service to these clients. This role requires a proactive, organised, and strategic individual who possesses excellent communication and negotiation skills.

Responsibilities:

1. Account Management:

• Collaborate with insurer partners to build and maintain long-term relationships.
• Ensure high-quality service delivery to insurer partners within assigned accounts.
• Develop and implement strategic account plans by understanding insurer partner needs and goals.
• Participate in meetings and presentations to showcase carrier capabilities.
• Regularly review insurer performance and provide feedback to improve service levels.
• Negotiate contractual terms and conditions with carriers to achieve beneficial agreements.
• Resolve any carrier-related issues or disputes in a timely and professional manner.

2. New Business Development:

• Identify growth opportunities within existing accounts.
•  Seek opportunities to develop new carrier relationships and expand market reach.
• Contribute to the development of marketing materials and pitch documents.

3. Industry Knowledge and Market Research:

• Stay updated on market trends, regulatory changes, and emerging insurance products/services.
• Conduct regular market research to identify potential carrier partners and remain competitive.
• Analyse industry reports and use data-driven insights to support carrier management strategies.

4. Other

• Ad-hoc requests for assistance from around the business (note, unlike our competitors, Lockton have not split Insurer Relationship Management from Broking and the MMG team are seen as a one-stop-shop for all things market related)
• Specific project work around placement strategy for the Executive Committee.

Requirements:

• Proven track record of success in account management within the insurance industry.
• Strong understanding of carrier management, insurance products, and underwriting principals
• Excellent negotiation, communication, and presentation skills.
• Ability to build and maintain strong relationships with insurer partners.
• Analytical mindset with the ability to analyse industry trends, market data, and risk assessments.
• Strong organisational skills, attention to detail, and ability to multitask effectively.