• Produce documentation to support the placing of insurance contracts
• Communicate, present and negotiate details of cover to/with insurers and/or clients
• Check and maintain records of negotiations, presentations and communications with insurers and with clients
• Produce and/or review documentation to evidence insurance contracts placed including wordings, policies and associated negotiations with insurers and clients
• Ensure receipts of funds due to meet settlement terms
• Ensure the timely resolution of  problems
• Maintain administrative lists, logs, trackers and diary systems
• Service the account to identify the client’s requirements
• Develop effective internal / external relationships, communicating effectively at all levels
• Effectively plan and organise workload in order to meet business timescales
• Utilise core systems / market interfacing technology to effectively process and manage the company’s business
• Understand changes and developments in regulation / Market Reform, including impact upon the business

• Good communication skills both verbal and written
• Proficient in Microsoft office applications
• Motivated individual with exceptional organisation skills

The Account Handler is responsible to providing clients with a high standard of client service and contributing to the retention of existing business, in support of Account Executives.