Lockton Professional Indemnity

Lockton PI are passionate specialists who empower businesses to get the most out of professional indemnity insurance. We understand the challenges and trends affecting our client’s business and have the freedom to find innovative solutions that meet their exact needs. We are sector specialists who think fast, connect dots and keep client’s ahead.

We have the freedom to put client’s first and the power to make an impact. As the only truly independent broker of our size in the market, we don’t have shareholders or investors which means our client’s are our number one priority.

Broker Support Associate Role – What is involved?

The Broker Support Associate is responsible for providing comprehensive administrative and operational support to brokers, ensuring efficient processing of client documentation, communication with clients, and maintaining a high standard of service delivery. The role requires strong organisational skills, attention to detail, and the ability to work collaboratively with multiple stakeholders.

This is a 12 month Fixed Term Contract based from the London office.  

What are the typical responsibilities as a Broker Support Associate?

• Arrange client finance loans
• Load slips/endorsements/binders to the relevant Underwriters on PPL
• Assist the IBA and TSG teams with reconciliation queries
• Support brokers with client and insurers queries
• Create multinational tax schedules
• Assist Brokers in the preparation and processing of client documentation
• Support claims division with backloading on A4B
• Monitor and resolve Notice of Cancellations from insurers
• Hold monthly credit control meetings to discuss Bad Debt and Held Funds

What skills and experience would we like you to have?

• Previous experience in an administrative or support role will be beneficial.
• Experience of working in the Insurance industry will be beneficial.
• Experience of PPL would be beneficial
• Knowledge of tax scheduling would be beneficial
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to maintaining high standards.

What can we offer you?

Lockton is the world’s largest independent insurance broker.

What makes Lockton stand apart is also what makes us better; independence.

Lockton’s private ownership empowers it’s 10,750+ Associates doing business in over 140 countries to focus solely on clients’ risk and insurance needs. With expertise that reaches around the globe. Lockton delivers the deep understanding needed to accomplish remarkable results.

Our 97% client retention rate speaks for itself.

For the last nine consecutive years, Business Insurance magazine has recognised Lockton as a ‘Best Place to Work in Insurance’ – an achievement we are immensely proud of!