Lockton Re is building out a Business Technology team and requires the successful candidate to be able to help frame and mature the services/standards provided and act as an enabler, assisting the successful delivery of our project portfolio whilst providing our leaders with the insights and assurances they need to support successful delivery.

Reporting directly into the Business Technology team and working with Business leads and key stakeholders, the Business Analyst will fill a critical role within the organisation tasked with collecting, understanding, documenting, and representing business requirements to drive towards fully digital processes. The application portfolio includes Salesforce, OpenTwins, Whitespace and other proprietary systems.

This is a very varied role, which will provide the opportunity to use existing skills and experience whilst acquiring new ones.

Key Responsibilities

• Work closely with business leads and teams to identify gaps in existing technology, understand business need in filling those gaps and outline requirements and user stories to drive development.
• To review and identify opportunities to optimise current business capabilities and processes and drive efficiencies.
• Partner with tech leads, vendors and development teams to prioritize and deliver on the requirements.
• Undertake smaller configuration or development activity as needed, such as making changes in Salesforce.
• Take a lead role in the development lifecycle from definition of business needs through to solution fulfilling the defined requirements.
• Oversee user acceptance testing and support through the testing process with relevant training and documentation.
• Support implementation and quality assurance activities to ensure solutions meet expectations and business requirements.
• Always having the business user and the experience of our customers/clients in mind .
• Be an active advocate for change and bring your knowledge of best practise in business analysis to help progress the teams’ continual improvement.

Core experience and skill sets that we are looking for in a candidate include some of the following:

Essential

• A solid understanding of the insurance/reinsurance industry
• Demonstrable experience as a high performing Business Analyst
• Effective communicator with internal stakeholders (at all levels) in the business, understanding their needs
• Strong ability to analyse business needs and translate into business user requirements
• Skilled at performing business process and gap analysis with the ability to identify opportunities for process optimisation
• Excellent verbal and written communication skills
• Delivery and detail focussed when implementing changes to support business requirements
• Can do attitude (no job is too small or too big) with the ability to work on your own or as part of a bigger team

Desirable 

• Salesforce experience
• London Market Broker experience
• Experience of system implementations; general business change