The successful candidate will provide support to claims handlers, enabling the team to process high volumes of work, while achieving tight deadlines and KPI’s, maintaining high standards and adding value wherever possible for clients.

This role would suit candidates either with existing insurance/ claims- based admin/ processing experience, or alternatively, someone with admin/ processing experience in another professional services / regulated sector.

Location: Homeworker  - with visits once per week into the London office.

Your knowledge and expertise:  

• You should have a general working knowledge of office procedures.
• Be competent in Microsoft Office, Outlook and ideally Excel.
• Can communicate effectively and professionally, both verbally and in writing with
  clients, insurers and other associates.
• Can manage time, prioritise and ensure that deadlines are met without
  compromising quality, being proactive, accurate and time efficient.
• Have a willingness and ability to continue to develop knowledge of products and related issues through formal and informal learning, both internal and external to the company.
• Be able to work in support of other team colleagues, including work-team objectives to achieve KPIs.
• Be able to work independently without supervision.

Competency and skills:

Team player, effective communicator, strong interpersonal skills, proficient in MS Excel