Purpose of the role

This role focuses on delivering high-level executive support to the UAE CEO, contributing to the smooth and efficient running of the office and enabling the CEO to focus on strategic priorities. in a dynamic and fast-paced executive environment. This role goes beyond traditional administrative support, requiring board-level exposure, cross-functional communication skills, and the ability to
act as a trusted advisor and extension of the CEO. The successful candidate will provide strategic support, manage high-level stakeholder relationships, and help drive key executive initiatives.

Your Responsibilities

• Board & Executive Support:
   
  •  Coordinate all aspects of board and executive committee meetings, including scheduling, agenda
    preparation, distribution of pre-reads, and taking and circulating detailed minutes.
  •  Ensure the CEO is fully briefed and prepared for board meetings, investor updates, and leadership reviews.
  • Track and follow up on board action items and ensure timely execution of resolutions.
  • Maintain accurate records of board and governance documentation in strict confidence.

• Executive-Level Communication:
  • Draft, proofread, and manage high-level internal and external communications on behalf of the CEO.
  • Serve as the first point of contact between the CEO and senior stakeholders, clients, partners, board
    members, and regulators.
  • Represent the CEO with professionalism and discretion in all communications.
  • Prepare executive briefing notes, business updates, and presentations for external meetings and strategic
    engagements.

• Stakeholder & Relationship Management:
  • Liaise effectively with C-suite executives, board members, clients, vendors, and internal departments on
    behalf of the CEO.
  • Build and maintain trusted relationships with key external and internal stakeholders.
  •  Support the CEO in investor, client, and regulatory engagement activities.
  • Coordinate executive-level events, including leadership retreats, investor meetings, and confidential off-site
    engagements.

• Project & Strategic Support:
  • Assist in the tracking and management of strategic projects, ensuring progress, timelines, and deliverables
    are maintained.
  • Prepare executive dashboards, reports, and summaries from leadership meetings or strategic initiatives.
  • Conduct research and prepare reports and recommendations on market intelligence, competitors, or
    business opportunities as required.
  • Ensure the CEO’s office is operating in alignment with the broader goals of the business.

• Executive Office Operations:
  
  • Serve as the right hand to the CEO, managing their calendar, travel, priorities, and communications with a
    high degree of confidentiality and accuracy.
  • Filter and prioritize incoming issues, correspondence, and requests, determining the appropriate course of
    action.
  • Lead or supervise administrative staff within the executive office, if applicable.
    
    

Required Qualifications

Successful applicants will ideally have prior relevant experience in a similar type of corporate, professional services business working
in administrative, customer service or client-facing positions and be able to evidence the following attributes:

• Strong organizational and multitasking abilities
• Ability to communicate effectively and professionally both verbally and in writing with clients, insurers, and other
  associates.
• Intermediate/Advanced MS Office skills/IT literacy – especially Outlook (experience of arranging meetings across
  multiple time-zones a bonus) and PowerPoint
• Ability to work independently and collaboratively in a fast-paced environment
• High level of discretion and professionalism
• Prior experience in administration or executive support role is preferred
• Understanding of the retail broking industry is preferred
• Experience with attending executive meetings, and meeting tracking.
• Experience supporting C-level executives or working in a multinational/board-governed organization
• Ability to anticipate needs and proactively solve problems
• Polished, professional presence with strong interpersonal and client-facing skills
• Flexible and adaptable with a service-oriented mindset
• A minimum of 5 years experience working at C-Suite level in a similar role.

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