The purpose of this role is to provide strategic leadership and direction across the Lockton performance team.

Key Tasks & Duties

• Responsible for understanding, accepting and promoting the Lockton culture remaining consistent with the organisation’s philosophies and mission statement.
• Ownership of strategic direction and execution of growth initiatives across target verticals.
• As part of the Lockton Performance leadership team take ownership for outlining financial budget and business strategy
• Work in close collaboration with the wider Lockton Performance team to share knowledge, achieve the best possible outcomes and develop cross-selling opportunities.
• Responsible for supporting the development and providing direction to the leadership group.
• Identify opportunities for business growth and convert to viable business cases.
• Provide strategic input to growth plans and resourcing for Lockton Performance.
• Oversee KPI’s, and other data records, to ensure new and existing clients can be accurately tracked and reported on, as well as the identification and implementation of process improvements.
• Manages market relationships with key insurer partners at both a strategic and operational level.
• Leads the resolution of service issues with insurers and other third-party providers in a timely an efficient manner.

Skills & Knowledge

• Expert knowledge of UK classic car, specialist motor trade, car collectors and car club industries and markets.
• Proven track record in new business production, client excellence and leadership development.
• Ability to prepare and execute strategic direction by demonstrating a deep understanding of clients, sector, possible challenges and opportunities.
• Strong leadership skills and ability to delegate as appropriate.
• Ability to compile, analyse and interpret financial information and data to facilitate decision making.
• Professional and tactful negotiation and persuasion skills to achieve objectives.
• Ability to identify and exploit opportunities for new business development.
• A comprehensive understanding of the general, legal principles of insurance as well as insurer products and specialisms

Behaviours

Provide excellence in service to our clients, our Markets, & our associates

• Influences major clients and is seen as a Partner to their business
• Accesses and organises teams of associates to deliver and exceed client requirements
• Develops and implements strategies to deal with difficult client situations
• Implements and executes by translating strategy into action
• Communicates effectively to influence others and deliver results

Provide commitment to the development of ourselves and our associates

• Translates strategy into action, and implements
• Builds effective teams
• Understands the bigger picture and works for the good of the entire Partnership
• Recruits and nurtures talent
• Exits / upgrades talent as necessary
• Encourages diversity, equity and inclusion

Be Committed to enabling financial success

• Builds sustainable long-term revenue growth while achieving current year financial objectives
• Translates the financial goals and objectives into activity
• Ensures all cash management goals are achieved within agreed targets
• Sets objectives and priorities to ensure cash management goals are achieved

Drive service excellence, efficiency, and productivity through effective business operational processes

• Works across the Partnership to leverage improvement opportunities across multiple areas
• Demonstrates expertise in organising and implementing management processes
• Implements and executes by translating strategy into action
• Maintains external and internal knowledge for trends and best practice