Lockton has a great opportunity for an experienced IBA Claims Technician to join our ever-growing team in the city.

Role Responsibilities

• Primary ownership of a time critical project to clear open (marine & non-marine) claim transactions on the ledger.
• Ability to understand & interrogate ledger transactions contained within Brokasure Desktop (BD).
• Perform data entry within BD to update the ledger as & where required.
•  Undertake credit control actions; liaising closely with both IBA, placing, claims & legal teams.
• Utilise market experience to identify actions necessary to progress each ledger item through to resolution.
• Routinely analyse the data set; undertake and communicate a strategy aimed at removing transactions and which performs to project deadlines.
• Interact with internal systems to create claim files, perform document searches, and adhere to pre-defined actions / workflow processes.
• Engage with internal & external stakeholders to resolve queries / challenges arising.
• Capture actions taken to record progress.  Report to Head of Transportation Claims & Transportation Operations Lead on a weekly basis.
• Preparation of monthly statistical reporting for presentation / consideration by the Executive Committee members.
• Ability to work independently, notwithstanding full support provided.

Candidate Profile

• Familiarity with insurance market general claim practices.
• Familiarity of working with ledgers / allocation of funds / IBA teams.
• Claim processing / data entry via Brokasure Desktop, IMR & ECF.
• Experience of previous IBA / technical processing roles would be advantageous.
• Demonstrate an analytical mindset in identifying and pursuing necessary actions.
• Strong communicator