Headquartered in Dubai (UAE), with 400+ associates providing (re)insurance and people solutions, we have strength in handling major corporate clients in UAE and throughout the region. Offering innovation in our solutions, we service clients across the Middle East, North Africa and Pakistan customising the best protections for them.

Lockton MENA was the first broker to achieve its own Lloyd’s Broker license in the Middle East and holds an exclusive global partnership with the Chartered Insurance Institute (CII) under the International Professional Partner Firm (IPPF), demonstrating high professional standards and best practices, that distinguish the company among its peers in the industry.

From our headquarters in Dubai, Lockton MENA has expanded operations into the UAE, Egypt, Jordan, Morocco and Oman.

Purpose of the role

At Lockton, our success is driven by our people. As a Learning and Organisational Development Business Partner, you will be instrumental in shaping the professional growth of our Associates and enhancing organisational effectiveness. You will consult, design and deliver strategic initiatives that foster learning and talent development. You will lead organisational development projects that directly contribute to our commercial success and operational excellence.

Role Responsibilities: 

• Drive Business Performance: Design and implement L&OD programs that align with our strategic business objectives to enhance overall performance of our associates and our business.
• Focus on Client-Centric Capabilities: Equip associates with the skills – technical and behavioural - and industry relevant knowledge to deliver exceptional client service and drive client satisfaction.
• Empower Leadership: Develop and execute leadership development initiatives to build strong, agile leaders capable of driving commercial success and protecting our culture.
• Global Scalable Solutions: Develop and implement scalable L&OD solutions that can be effectively applied across our global operations.
• Foster Strategic Collaboration: Promote a culture of collaboration and innovation through effective knowledge sharing and teamwork. Impact Measurement: Implement metrics to assess and enhance the impact of L&OD initiatives, ensuring they deliver commercial value.
• Champion Diversity and Inclusion: Ensure our L&OD programs support our commitment to diversity, fostering an inclusive environment that enhances organisational capability.

• Proven experience in strategic L&OD roles, with a focus on driving commercial, client-focused, and global outcomes.
• Strong leadership, strategic thinking, and communication skills.
• Ability to align development initiatives with organizational goals and measure their impact.
• 6+ years in a similar role, preferably within financial or professional services firms
• Experience of working in a large, commercially focused organisation
• Experience of working at all levels within a business to C-Suite
• Strong consultancy and programme design, delivery and impact measurement capabilities
• Excellent communication, facilitation and presentation skills (written and verbal)
• Able to analyse data and generate actionable insights
• Highly effective in achieving results both with people and through people, communicating clearly
• Responsive when operating in a dynamic environment, adeptly adjusting to changing needs and priorities with a proactive and positive attitude.
• Arabic speaker preferred but not essential

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Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

• Competitive Salary and Benefits Package
• Professional experience in a truly global company that is reshaping the industry
• Excellent growth opportunities
• Benefit from a collaborative approach with in-country specialists to assist you in driving growth
• Support, coaching and development to help you to be the best you can be
• Hybrid working model, offering you flexibility and a great working environment