Report into the Head of Marine and Claims.  Oversee and manage the provision of claims advocacy and service in respect of Marine clients and Retail partners.

• Develop, shape and articulate the Marine claims value proposition to clients, retail partners, colleagues, and carriers.

• Build & utilise relationships with key internal & external stakeholders.

• Active involvement in new business opportunities, preparation of tenders, participation in new business pitches.

• Work with inhouse teams to prepare marine claims marketing materials.

• Own, manage, review and supervise claims, with adherence to claims procedures and guidelines.

• Work alongside & support the Marine Advocate.

• Ownership / responsibility for the distribution of the teams’ accounts / workloads.

• Utilise experience and skillset in taking a proactive & collaborative approach to problem solving and finding solutions.

• For major clients, lead the claims relationship, including regular meetings, delivery of claims reports etc.

• Provide feedback to claims / placing teams on policy clauses and availability of coverage.

• Be experienced in Hull, Ports & Terminals, War, Builders Risks, Yachts, P&I and be the technical referral point.

• Be familiar with market systems and able to engage with & utilise these to transact claims.

• Professional qualifications (e.g. ACII, FCII, Solicitor) and/or evidence of significant continuing professional development throughout career.
   
• Experience of management and handling of complex and/or high value Marine claims.
   
• Significant experience within the insurance industry and an in-depth understanding of insurance law and practice.
   
• Experience of engaging with clients and prospects.