This role is ideal for someone who thrives in a fast-paced environment and has a deep passion for leveraging Microsoft 365 to drive business success.

You will be responsible for designing, implementing, and managing our Microsoft 365 environment, ensuring it meets the highest standards of performance, security, and user satisfaction.

Key Responsibilities

• Oversee the administration and management of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.

• Administer policies for Microsoft Teams to ensure proper governance and compliance, including Microsoft Teams governance.

• Understand and manage Multi-Geo settings for a global organization to support operations and ensure compliance with data residency requirements.

• Implement best practices for SharePoint Online global tenant settings and security settings to ensure optimal performance, security, and compliance.

• Develop and enforce M365 retention policies to meet regulatory requirements and organizational needs, ensuring that data is retained appropriately and securely disposed of when no longer needed.

• Implement and manage Entra SSO to ensure seamless and secure single sign-on experiences for users.

• Monitor and optimize Microsoft 365 performance and usage.

• Manage Identity Access Management within the Entra AD environment.

• Oversee the implementation and management of Microsoft Purview solutions to ensure comprehensive data governance, compliance, and risk management.

• Develop and enforce conditional access policies to M365 services.

• Manage a large global tenant, ensuring seamless operations and compliance across multiple regions. 

• Develop and maintain comprehensive architecture documentation and best practices.

Required Qualifications & Skills

Essential:

• Extensive knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.

• Proven experience with Microsoft 365 migration tools and processes.

• Strong understanding of Microsoft 365 security and compliance features.

• Proficiency with Microsoft Entra ID.

• Experience in a high-pressure, fast-paced support role.

• Exceptional problem-solving skills and the ability to prioritize and resolve complex network-related issues.

• A continuous learner with a desire to stay updated with the latest technologies.

• Ability to work effectively in a dynamic and fast-paced environment.
  Strong analytical skills and attention to detail.

• Excellent verbal and written communication skills.

• Must be able to work well within a team and collaborate across global teams to achieve project goals.
   

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).