The purpose of this role is to support the Head of Operations with achieving the operational strategy of the business.

• Preparation of material for governance meetings (Business Unit reports, Divisional Exco meetings, Team meetings)

• Responsibility for MI reporting-mthly & ad-hoc as required

• Responsibility for revenue tracking

• Assist in the prompt resolution of accounts queries, overdue cash collection, bad debt, unmatched cash & funding

• Maintenance & development of Lapse register

• General business updates including Org Charts etc.

• Support on corporate operational improvement projects

• Responsibility of New starter welcome pack, email & ambassador programme

• Maintain quality of data on Sector/A4B, Database as and where required

• Liaise with Introducers on payaways

• Ad hoc administrative support for HOO & COO

• Knowledge of Microsoft products (Advanced Powerpoint & Excel are an advantage)

• Financially literate

• Good critical thinker

• Excellent attention to detail, self-motivated & pro-active

• Ability to communicate effectively and professionally both verbally and in writing

• Ability to manage time, prioritise and ensure deadlines are met without compromising quality