Lockton Global Energy

Lockton Global Energy is a cohesive and collaborative global team of handpicked energy specialists. Harnessing deep expertise, we act as a trusted partner to our clients, securing cost effective, bespoke insurance and risk solutions. As an independent broker, we’re not led by profit margins and shareholder demands, allowing us to always put our client’s interests first.

Founded in 2014, Lockton Global Energy is a specialty business focused on the Oil, Gas, Power and Renewables businesses. It has grown significantly over the past 10 years to include over 300 energy specialists across 35 countries, with over USD1.1bn of premium placed across our Energy divisions.

Operations Lead Role – What is involved?

Lockton Global Energy are looking for an Operations Lead to support the COO in delivering the operational strategy and support the ongoing management of the business unit.

What are the typical responsibilities as an Account Administrator?

• Support the COO in delivering LGE’s operational strategy.
• Monitors compliance of Lockton procedures by implementing a consistent and robust file audit system throughout the division, identifying specific areas of concern and ensuring that corrective action is undertaken. Act as first line of audit defence, undertaking ad hoc file audits in support of the above and undertake specific file audits, as requested.
• Monitoring of operational KPIs across the BU, implementing remedial action if performance falls below required standards.
• Monitoring, and improving, cash collection performance across the Division.
• Maintain Divisional Risk Register.
• Oversee the introduction across the BU of new processes/systems, acting as the LGE SME on relevant implementation forums.
• Ongoing evaluation of current systems and processes to establish best practice and identify opportunities for improvement.
• Represent LGE at intra-company meetings.
• Preparation of material for governance meetings (Business Unit reports, Divisional ExCo meetings, Team meetings).
• Work with the COO to track budget and cost performance, and prepare for annual budget cycle.
• Ad hoc support to the Divisional COO and Business Unit Leader as required.

What skills and experience would we like you to have?

• Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the Company.
• Knowledge or resources available within Lockton and how to source such services.
• An understanding of Lockton cash collection processes including, but not limited to, general insurance accounting and client invoicing.
• An understanding of the general, legal principles of insurance.
• An understanding of Risk Management concepts and when these are useful to clients.
• Ability to communicate effectively and professionally, both verbally and in writing, with clients, insurers and other Associates.
• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
• Presentation skills in both preparation and execution.
• Professional and tactful negotiation and persuasion skills to achieve objectives.
• An understanding of regulatory controls and procedures relating to both commercial and retail customers, if applicable.
• An understanding of and adherence to Lockton standards and procedures.
• Proficient with Microsoft products (Word, Excel, Outlook, PowerPoint).
• Ability to quickly learn new IT systems.
• Appetite for continual improvement.

What can we offer you?

The Global Energy practice are a team of Energy specialists who take a holistic approach to client work. Since our inception in 2014 we have grown from an Oil and Gas focused team to now including the full energy spectrum including Power, Renewables and Construction.  Each Associate in the Global Energy practice will have a rounded exposure to all elements of the energy business, whilst developing a specialism in a chosen field. 

Cultural team fit is one of the most important elements for us. We have worked hard to build a harmonious team of talented individuals who have the skills and training to be able to operate in a collaborative, supported and inclusive environment across the whole of the Energy practice to allow you the opportunity to learn cross class business.

About Lockton

Lockton is the world’s largest independent insurance broker.

What makes Lockton stand apart is also what makes us better; independence.

Lockton’s private ownership empowers it’s 10,750+ Associates doing business in over 140 countries to focus solely on clients’ risk and insurance needs. With expertise that reaches around the globe. Lockton delivers the deep understanding needed to accomplish remarkable results.

Our 97% client retention rate speaks for itself.

For the last nine consecutive years, Business Insurance magazine has recognised Lockton as a ‘Best Place to Work in Insurance’ – an achievement we are immensely proud of!