Lockton Europe is building out a Business Project and Programme team and requires the successful candidate to be able to help frame and mature the services and standards we provide, assisting in the successful delivery of our project portfolio whilst providing our leaders with the insights and assurances they need.

We are seeking a motivated and detail-oriented individual to join our team as a PMO Manager. This role will be instrumental in supporting the implementation and adoption of new processes and procedures within our new PMO while providing crucial support to our growing team of project professionals. Reporting to the Head of Projects and Programmes, the successful candidate will play a key role in monitoring and tracking our project portfolio, coordinating with business stakeholders and project managers, managing project finances, and supporting the overall success and establishment of our project delivery function.

Key Responsibilities

• Drive the implementation and adoption of new PMO processes and procedures within the Business Change Team, ensuring alignment with organisational goals and standards

• Champion the adoption of the processes and procedures throughout the business, providing guidance and support to ensure communication and successful implementation

• Take ownership of the processes and procedures, including the PMO Teams site and new PMO tool Monday.com, evolving them as necessary

• Monitor and track the portfolio of projects, including project timelines, budgets, and resource allocations, to ensure projects are delivered on time and within scope

• Manage the reporting function within Monday.com, ensuring accurate and timely reporting of project status, milestones, and risks

• Coordinate with stakeholders in the business to gather high level scope/requirements for new initiatives and projects

• Manage collective risks and issues across the project portfolio, identifying potential risks and developing mitigation strategies to minimise impact

• Coordinate between projects to ensure a portfolio view, identify dependencies, and facilitate collaboration and resource sharing where necessary

• Provide support to the Head of Projects and Programmes, including scheduling and supporting meetings, preparing presentations, and assisting with project documentation

About You

Essential:

• A good understanding of the financial services/insurance industry

• Strong knowledge of project portfolio management methodologies, processes, and controls
   
• Knowledge of managing delivery across all phases of the project lifecycle
   
• Delivery and detail focussed when overseeing and reporting on the Business Project Teams’ outputs
   
• Strong independent thinking, analytical and problem-solving skills with a proactive nature and not afraid to challenge as appropriate
   
• Proven ability to multitask, prioritise tasks, and meet deadlines in a fast-paced environment
   
• Effective communicator with internal stakeholders at all levels within the business to understand their needs
   
• Able to work independently as well as collaboratively within a team with an openness to new ways of working and approaches
   

Desirable:  

• London Insurance Market Broker or Underwriter experience
   
• Certification in project or change management (e.g., PMP, PRINCE2)
   
• Experience with project management software, such as Monday.com and financial management tools