Broker – Product Recall

(Crisis Management Team)

Since its foundation in 1966 Lockton has grown to become the world’s largest privately held independent by helping clients achieve their business objectives. Today with more than 12,000 Associates in over 125 offices worldwide, Lockton’s dynamic and innovative organisation truly embraces its uncommonly independent status.

For ten consecutive years, Business Insurance magazine has recognised Lockton as a ‘Best Place to Work in Insurance’.

This role will best suit a person with 1-3 years initial grounding in Insurance looking to develop and grow within a specialist business unit.

Role Responsibilities:

• Understanding a client’s risk profile, business needs and exposures.
  Interaction with underwriters – broking the different aspects of each client’s insurance programme.
• Issuance of appropriate coverage documentation, renewal invites and evidence of covers – working in conjunction with the technical team.
• Assist with the resolution of service issues with insurers and other third-party providers.
• Maintain a current knowledge of cover written by the major insurers and communicate to appropriate Associates. 
   

More specifically, your initial remit will include:

• Assisting in servicing our portfolio of clients and helping with placement strategies
• Provision of administrative support in accordance with agreed Lockton procedures.
• Prepare security requests and organise renewal meetings.
• Prepare market submissions for new business and renewals
• Liaise with the account team and client to cleanse and ensure accuracy of policy and claims data and create broking exhibits
• Work closely with our clients to produce insurer narratives.
• Ensure records are accurately kept up to date on the relevant systems.
• Work closely with our clients and internally, to ensure accounts are processed smoothly and on time.
• Monitor and respond to management information reports.

• Ideally between 1-3 years’ experience in insurance either broking or underwriting.
• An understanding of the general, legal principles of insurance
• Ability to broke and service the insurance needs of clients.
• Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.
• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
• Ability to build and maintain good business relationships with clients, insurers and associates.
• Strong presentation skills in both preparation and execution
• An understanding of regulatory controls and procedures
• Knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications
• Ability to compile, analyse and interpret financial information and data to facilitate decision making

In return Lockton remain committed to recognising and sustainably rewarding Associates empowering you to put your clients and their business first.

We attract the best professionals to come and work with us who are excited by our unique culture that values respect, ethical, moral and caring approach, in fact our Associates are our greatest asset.