The purpose of this role is to support the service delivery of client accounts across the People Solutions practice…   

Key Tasks & Duties

• Leading multiline mid-major clients as a technical and trusted advisor, ensuring client retention

• Understand clients benefit requirements and develop a strategic approach to benefit programmes
• Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
• Support the broader development of insurer relationships
• Ensure compliance requirements and internal controls are fully met
• Senior peer reviewer/technical oversight of associate consultants and benefit analysts
• Support leadership of local team

• CII Qualification

• Proven track record of effective stakeholder management

• Proven experience in UK SME benefit broking/consulting environment

• Exceptional client relationship skills

• Commercial/value-add mindset