The purpose of this role is to support the service delivery of client accounts across the People Solutions practice…

Key Tasks & Duties

• Leading multiline mid-major clients as a technical and trusted advisor, ensuring client retention

• Understand clients benefit requirements and develop a strategic approach to benefit programmes

• Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal

• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve

• Support the broader development of insurer relationships

• Ensure compliance requirements and internal controls are fully met

• Senior peer reviewer/technical oversight of associate consultants and benefit analysts

• Support leadership of local team

·       CII Qualification

·       Proven track record of effective stakeholder management

·       Proven experience in UK SME benefit broking/consulting environment

·       Exceptional client relationship skills

Commercial/value-add mindset