Lockton are looking for three Account Managers to join a newly created team based in the London office. Offering excellent variety, the role will expose the successful candidate to much of the following:

• Understanding the clients’ business, strategic priorities, risk strategies and risk management needs.
• Advising clients on global risk strategy, optimum program structure and regulations.
• Presenting client risk exposures to insurer community to implement best coverage and program implementation.
• Must have strength in gathering, analysing and tracking large scale data for global audits.
• Competency to build technical industry knowledge, establish an understanding of the global marketplace, and help the brokerage team evaluate clients’ international exposures.
• Being the primary communication point with the Lockton Global Solutions network on service of global programs.
• Reviewing appropriate binding documentation.
• Supervising invoicing process, coordinate delivery of policy/invoice/certificate documentation globally and monitor payments to avoid policy cancellation.
• Continuously seeking opportunities to broaden technical insurance expertise, could be on a specific line of business
• Keeping a close eye on market conditions and update team members as well as clients of major developments affecting various types of coverage.
• Taking ownership of open items lists on a variety of projects for assigned clients.
• Managing a global book of business as follows:
  • First point of contact and day-to-day management for client needs on Complex and Large accounts.
  • Secondary contact as directed by the Account Executive on Large as well as Complex clients, handling day-to-day tasks and open items.
  • Will also be the secondary point of contact on Basic or Corporate clients as a point of escalation, mentoring and training.
  • Estimated size of book 10-15 clients

Given the insurance-specific nature of this position, we will be seeking candidates with prior market experience which will then ideally be supported by some of the following capabilities/experience:

• Account handler/ manager experience from within the Insurance industry
• Experience of working on global accounts
• Effective verbal and written communication, time management and prioritisation, strong attention to detail, customer service capabilities and commitment to personal growth
• Proficiency in Microsoft Office with a strong command of Excel
• Understanding of global insurance regulations, practices, and market trends
• Highly motivated with the ability to work on own initiative
• Able to travel internationally with proficiency in foreign language(s) considered a benefit

Lockton is the world's largest privately held independent insurance brokerage. At Lockton, we are all about unlocking potential—your potential, our clients' potential, and ultimately our potential to deliver world-class service. If you're passionate about making a real impact and thriving in a culture where you truly belong, join us to make a difference.